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Contact Us
About UsAwards & MilestonesAbout Our CEOMeet the TeamCorporate Social Responsibilities
Voyage ServicesEngine and Technical ServicesWorkshop ServicesSpare Parts SupplyService Brochures
CountriesPast Projects
Investors & PartnersCareers

Contact

service@dieselmech.com.sg
+65 6334 1855

Location

SingaporeMalaysiaIndonesiaChinaUAETürkiye
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Dieselmech AI

Terms, Privacy & Data Handling

How Dieselmech AI supports marine engineering enquiries and handles chatbot information.

Last updated: 18 May 2026

01

Terms of Use

Dieselmech AI is provided as a first-response assistant for marine engineering enquiries, technical troubleshooting preparation, spare parts requests, voyage repair coordination, workshop support, and general service guidance.

02

Not Professional Certification

Chatbot responses are preliminary guidance only and should not replace inspection, class requirements, maker manuals, safety procedures, or advice from qualified Dieselmech personnel.

03

User Responsibilities

Please provide accurate enquiry details and avoid submitting unnecessary confidential, personal, financial, medical, or highly sensitive information through the chatbot.

04

Privacy Policy

Chatbot use is also governed by Dieselmech Group's Privacy Policy, which explains what information may be collected, how it is used, and how privacy-related requests can be raised.

Read the Privacy Policy
05

Data Handling Policy

Chatbot conversations may be reviewed or shared internally with Dieselmech teams and relevant service partners where needed to understand your request, route it correctly, prepare follow-up, or improve service quality.

06

Service Follow-Up

For urgent technical matters, vessel attendance, quotations, or parts availability, Dieselmech may require additional verification, contact information, equipment details, and operational context before confirming support.

07

Limitations

The chatbot may provide incomplete or outdated information and may not understand every technical scenario. Final service decisions remain subject to Dieselmech review, availability, location, safety conditions, and commercial confirmation.

08

Contact

For Dieselmech AI terms, privacy, or data handling questions, contact Dieselmech Group at service@dieselmech.com.sg.

Dieselmech Group

Singapore marine engineering support shaped around vessel readiness, marine engine repair, dry docking support, and practical execution across global trade routes.

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