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Introduction
Dieselmech Group respects the privacy of visitors, clients, suppliers, and partners who interact with our website and service teams. This policy explains how we handle information in a clear and responsible way.
Dieselmech Group
Privacy Policy
How Dieselmech Group handles enquiry and service data.
Last updated: 4 May 2026
Information We May Collect
We may collect your name, company, job title, contact details, enquiry information, vessel or project details, uploaded documents, and messages submitted through our website or chatbot.
How We Use Information
We use information to respond to enquiries, coordinate marine engineering support, prepare quotations, arrange follow-up communication, improve service quality, and maintain business records.
Chatbot Data
Chatbot conversations help us understand your request, provide relevant guidance, and route enquiries to the appropriate Dieselmech team. Please avoid submitting unnecessary sensitive information in chatbot messages.
Data Sharing
We do not sell personal information. Relevant details may be shared with Dieselmech personnel, service partners, suppliers, or logistics providers where needed to support your enquiry or service request.
Data Protection
We take reasonable steps to protect information from unauthorised access, misuse, loss, or disclosure. Access is limited to people who need the information for service, operational, or business purposes.
Data Retention
We keep information only for as long as necessary to handle enquiries, provide services, meet business requirements, and comply with legal or regulatory obligations.
Cookies & Tracking
Our website may use cookies and similar technologies to support site functionality, understand visitor activity, and improve the browsing experience. Browser settings can usually be adjusted to limit cookies.
Third-Party Services
Our website may connect to third-party tools such as analytics, maps, hosting, communication, or chatbot services. These providers process information according to their own privacy and security practices.
User Rights
You may contact us to request access, correction, or review of personal information that you have shared with us, subject to applicable laws and verification requirements.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or legal requirements. The latest version will be published on this page.
Contact
For privacy-related questions or requests, contact Dieselmech Group at service@dieselmech.com.sg and our team will review your enquiry.